Technician Maintenance Industrial

GENERAL MANAGER

As a Child Day Care Manager, My Duties was varied, including program development, supervision of staff, administration of records, and direct care of children :

• Program design
• Staff Supervisor
• Administration
• Direct care ( while stuff supervise the children and implement the program)
• Marketing Duties also was a part of my responsibility
• Hr Manager
• Finance Manager as well
• Creative designer When I need to have more sales

MARKETING & Sales Executive

I worked with Laluna Company as A Marketing Executive and sales, My Duties was included:
_ Photographer
_sales (calling customers and deal with their booking needs )
_ video maker & editor (Wondersharefilmora, Gravit Design…)
_ Office work (Email, Excel, word, publisher, PowerPoint…)
_ Translate some files from English to the Arabic language
_ Planning, developing, and implementing effective marketing communication campaigns.
_Understanding the product (center concept and programs) and customer profile and write thorough specs for each.
_handling the social media website (Snapchat, page, website, Instagram, WhatsUp broadcast ) plus answering the calls of clients.
_Prepare all the planning For any coming Event (exhibition, showroom, sponsoring event…etc) .

Supervisor

KidzMondo Doha is an international edutainment concept, designed to provide a complete solution for children in a unique indoor theme Park.
I was working on KidzMondo as a Supervisor For the educators, my job was to be a leader for more than 300 edutainers, and to be on the floor, and to make sure that all the customers are satisfied, give help and solve any problem that could happen on the park and do also my office work duties (Daily report, Emails, making the schedule, payroll… )

Assistant Manage

I have been working for One year as Assistant Manager in the Beauty Salon “Ma Soirée”, where I learn how to do a balance of coordinator duties with additional responsibilities including:

• Ensure day-to-day salon operations run smoothly
• Chat with customers, learn their preferences and build good relationships
• Prepare weekly and monthly revenue reports
• Monitor stock of beauty products and order supplies as needed
• Track monthly costs (e.g. payroll, hair care products, equipment)
• Organize training for new hairstylists and receptionists
• Prepare daily shifts, based on demand and scheduled appointments
• Offer discounts to loyal customers
• Advertise our services on social media
• Gather feedback from our clients and make sure they have a pleasant experience in our salon
• Recommend seasonal promotions and discount packages to increase our clientele

Receptionist

I have been working for One year as a Reception agent in the Beauty Salon “Ma Soirée”, My responsibilities were:
• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services, and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage our call center
• Maintain a tidy reception area
• Order business cards, brochures, and stationery as needed

Leader of equipment Tunisian scout “Hay ETahrir “

-Leadership on Camping Center Tunisian Scouts at “BORJ SEDRIA” (currently responsible for a team of 40 scouts)

A leader in Tunisian National Organization for Children

Summer activities and tours (Bardo)

Coach in international network marketing company “OPES.COM”

leadership camp (currently responsible for a team of 300 people)

Leadership Skills

Special Training During 1 week in INDA Inter- arabe Society

Life choice Training

Special Training during 7 Days in INDA inter - Arabe, Tunisie