About Soumaya Zakhama
-
Viewed 129
About me
Education
-
2013 - 2015
The International Institute of Technology (North American Private University) – Tunisia (https://iit.tn/ )
MBA
Master of Business Administration in Project Management
-
1996 - 2000
The national institute of labor and social studies (INTES)-Tunisia (http://www.intes.rnu.tn/)
Bachelor Degree
Bachelor Degree in Social Studies
Experience
-
2020 - Present
Joossoor Group
Administrative and Social Director
Strategic role:
Contribute in the development of the HR Strategy
Deploy the strategy on the administrative and social axis
Operational role:
Develop and implement the compensation and benefits policy within the Group
Design an HR Procedures Manual for the Group
Recruitment and selection of the executives
Assess training needs to apply and monitor training programs
Supervise the establishment of payroll, social statements, employment contracts and discipline in compliance with the labor regulations
Implement a prevention and security mechanism (Covid-19 crisis)
Manage relations with social organizations and partners
Manage health insurance programs in the Group
Supervise the management of temporary staff (in 4 companies)
Monitor the change in the social climate, anticipate tensions and manage employee relations
Gather and analyze data with useful HR metrics (KPI & Social Report)
Manage the HR information system (migration to ERP Microsoft Dynamics)
Supports management by providing human resources advice, counsel, and decisions
Set HR budgets
Set objectives for the HR team and track progress -
2016 - 2020
Proxym IT
HR Director
Strategic role:
Develop and drive HR Strategy aligned with business challenges and HR needs
Create and develop relationships with administrative and social partners (Schools, GIZ, USAID …)
Operational role:
Create and implement HR policies and procedures: Recruitment and onboarding, Training, compensation and benefits, Communication (internal and external), retention
Career management & Succession planning: Develop the competency framework, provide technical and behavioral assessment, establish succession planning. Set and pilot performance reviews
Performance management: implement the “Management by Objectives” system
Organization design and development
Implement “The Proxym University”: Internal Training Center and give courses for new employees
HR Administration: Payroll, social statements, labor contracts, absenteeism, discipline, employee relations
HR Information System: Implement internal applications to automate HR processes
Manage health insurance
Manage the missions of employees abroad (Europe & Golf) & secondment in France
Support Managers on HR matters
Ensure compliance with labor regulations
Enhance job satisfaction by resolving issues, applying new perks and organizing team building activities
Track department budgets
Design and monitor HR metrics and SLAs
Coach HR Team -
2012 - 2014
DRISS Group
Head of HR Department
Strategic management:
Establish and update the Business Plan of the company
Develop and implement HR Strategy in the Group
Operational management:
Supervising the staff administration, payroll, social statements and labor contracts which conform to social legislation
Direct disciplinary procedures
Identifies staffing and recruitment needs; develops and executes best practices for hiring
Design and implement effective training and development plans
Prepare and conduct performance reviews
Career management: skills diagnostic, technical and behavioral assessment, providing development, monitoring and evaluation
Drive the HR budget
Designing and implementing HR policies, procedures and HR metrics
Business support to management and employees
Realized Projects:
Implement the HR Department in the Group;
Implement a competency framework in the Group;
Develop and implement succession plans;
Management of the Group Executive Committee Structure ;
Design and implement compensation and benefits policy to attract and retain top talent -
2004 - 2012
MIDYL
HR Manager
Payroll, social statements, employment contracts, discipline, employee relations…
Recruitment staff, creating job descriptions and negotiating employment agreements
Directing training programs
Measure HR metrics
Realize social audits on the working conditions, the social climate, the compensations…
Ensuring compliance with laws and regulations