About Rihab Ben khedher

  • Viewed 671

About me

I believe that my proven communication skills, upbeat attitude, and ability to learn and succeed under tight
deadlines will make me an effective customer service.

Education

  • 2020 - Present
    It is a diploma in French as a foreign language issued by the French Ministry of National Education.

    Diploma in Advanced French Language (DALF C1)

    The DALF C1 or Diplôme Approfondi de la langue française at level C1 demonstrates an advanced level of proficiency in French on the scale of the Common Framework of Reference for Languages ​​(CEFR).

  • 2017 - 2019
    Faculty of Humanities and Social Sciences of Tunis

    Obtention of diploma in French language and literature

    French language and literature

  • 2014 - 2017
    Preparatory Institure for Literary Studies and Humanities of Tunis

    Obtention of diploma in French literature and civilization

    Major: French literature and civilization

  • 2008 - 2012
    Montfleury’s High scho

    High school degree

    Major : Bachelor of Arts

Experience

  • 2021 - Present
    Language School : learn2lang (Canada)

    French online teacher ( part time)

    Teaching Federal Canadian employee to help them to pass the second language evaluation conducted by the Public Service Commission.

  • 2021 - Present
    PhoneAct ( contact center)

    Backoffice agent ( customer service)

    Working for Vinted, a communicty online market. Solving customer\’s problems and answering inquiries.

  • 2020 - 2021
    MPCI Education School

    French teacher

    Teaching french to Middle school and high school students.

  • 2018 - 2019
    Teleperformance Tunis ( call contact)

    Backoffice agent/ customer adviser

    Working for Amazon, an American multinational technlogy compagny. Solving customer\’s problems and answering inquiries.

  • 2017 - 2018
    Concentrix ( call contact)

    Customer adviser

    Working for Bell Canada, a Canadian telecommunications company.

  • 2012 - 2014
    Teleperformance Tunisia ( contact center)

    Backoffice agent/ Customer adviser

    Working for different activities; Free, Orange France and Belgium ( multinational telecommunications corporation ). Solving customer\’s problems and answering inquiries.

Languages

French
Proficient
English
Intermediate
Arabic
Proficient
 
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