About Nizar Harrabi

  • Viewed 347

About me

Multilingual professional with strong customer service and interpersonal skills, adept at fostering positive client
relationships and leading diverse teams. Experienced in technical direction, content creation, and financial management
across various industries. Known for delivering high-quality results and enhancing customer satisfaction through effective
communication and problem-solving.

Education

  • 2016 - 2018
    Elite Professional School

    advanced technician in International Trade

Experience

  • 2021 - 2023
    Lean Partners

    Financial Accountant

    Financial Aspect:
    • Ran the financial activities of Lean Partners, ensuring accuracy and compliance.
    • Analysed financial stability and provided strategic recommendations.
    • Advised on estimates for project funding, securing funding for 3 major projects.
    • Managed client and stakeholder payments, maintaining a 90% on-time payment record.
    • Analysed sales and financial performances, effectively planning for increased future opportunities.
    • Managed all financial aspects of the business and effectively managed client’s budgets.
    Project Coordinator Aspect:
    • Ensured that upcoming projects were implemented successfully by gathering equipment, resources, and
    information.
    • Maintained budgets for each task while also organizing shareholder meetings.
    • Managed project management documents such as the project plan, budget, schedule, or scope statement, as
    directed by the project manager.
    • Executed a variety of project management administrative tasks such as billing and bookkeeping.

  • 2018 - 2019
    EpicSundae

    Ice Cream Shop Manager

    Ensured the best customer satisfaction service and monitored the financial performance of the shop.
    • Recruited, trained, supervised, and appraised staff, reducing employee turnover by 50%.
    • Addressed customer inquiries and complaints, maintaining a 90% customer satisfaction rate.
    • Overseeing pricing and stock control, reducing waste.
    • Maximized profitability and created a marketing strategy that increased sales by 30%.

  • 2017 - 2019
    EngWell

    Online English Teacher

    • Prepared and delivered lessons to improve students’ reading, writing, and conversing skills.
    • Developed educational content such as notes and quizzes, improving student performance by 15%.
    • Assigned activities to facilitate students’ consolidation of learning material.
    • Tailored teaching style in accordance with students’ needs, resulting in a 90% student satisfaction rate.
    • Managed interpersonal dynamics to ensure that the class is conducive to learning.
    • Tracked and reported on students’ progress, providing detailed feedback for improvement.

Expertise

Finance
customer service
social media mamanegement
teaching
Administrative skills

Languages

english
Proficient
french
Proficient
arabic
Proficient