HND Media

International studies

Temporary Admin Support

• Receive and process incoming and outgoing mail ready for processing
• Process external mail ensuring that all contents and payment details are recorded accurately, and work is batched/streamed correctly
• Scan documentation and check the scanned image is of an acceptable standard and clear for validation • Validate scanned documentation ensuring all information is accurate, correcting information held in the system against original documentation provided
• Send, receive & process customer queries
• Occasional client interface and contact with the public, via written correspondence or phone.

Admin Support

– Offering general support to staff
– Assisting with record keeping, paperwork and updating databases.
– Ordering stationery and other supplies
– Assisting with phone calls, visitors and directing enquiries to appropriate staff.
– Overseeing the smooth running of office machinery, faxes, photocopiers etc.
– Shredding confidential documents as required
– Prepare refreshments for meetings, order and collect breakfast/lunch for meetings as requested and set up/clean meeting rooms.
– Diary management / scheduling meetings and ad hoc tasks.
– Post office runs.
– Order food supplies by placing a fortnightly order with Sainsbury’s.
– Purchase milk, and other items as and when required.
– Order coffee machine supplies and ensure the coffee machines are topped up daily
– Scheduling in the collection of our confidential waste bins..
– Customer Service

Cashier/Customer Service

• Welcoming customers.
• Till operation: cash, card.
• Processing refunds and exchanges.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Self check out
• Maintaining a clean workspace.
• Customer services, solve issues and complaints.