About Rihab Ben khedher
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Viewed 764
About me
I believe that my proven communication skills, upbeat attitude, and ability to learn and succeed under tight
deadlines will make me an effective customer service.
Education
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2020 - Present
It is a diploma in French as a foreign language issued by the French Ministry of National Education.
Diploma in Advanced French Language (DALF C1)
The DALF C1 or Diplôme Approfondi de la langue française at level C1 demonstrates an advanced level of proficiency in French on the scale of the Common Framework of Reference for Languages (CEFR).
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2017 - 2019
Faculty of Humanities and Social Sciences of Tunis
Obtention of diploma in French language and literature
French language and literature
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2014 - 2017
Preparatory Institure for Literary Studies and Humanities of Tunis
Obtention of diploma in French literature and civilization
Major: French literature and civilization
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2008 - 2012
Montfleury’s High scho
High school degree
Major : Bachelor of Arts
Experience
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2021 - Present
Language School : learn2lang (Canada)
French online teacher ( part time)
Teaching Federal Canadian employee to help them to pass the second language evaluation conducted by the Public Service Commission.
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2021 - Present
PhoneAct ( contact center)
Backoffice agent ( customer service)
Working for Vinted, a communicty online market. Solving customer\’s problems and answering inquiries.
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2020 - 2021
MPCI Education School
French teacher
Teaching french to Middle school and high school students.
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2018 - 2019
Teleperformance Tunis ( call contact)
Backoffice agent/ customer adviser
Working for Amazon, an American multinational technlogy compagny. Solving customer\’s problems and answering inquiries.
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2017 - 2018
Concentrix ( call contact)
Customer adviser
Working for Bell Canada, a Canadian telecommunications company.
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2012 - 2014
Teleperformance Tunisia ( contact center)
Backoffice agent/ Customer adviser
Working for different activities; Free, Orange France and Belgium ( multinational telecommunications corporation ). Solving customer\’s problems and answering inquiries.