About Nizar Harrabi
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Viewed 362
About me
Multilingual professional with strong customer service and interpersonal skills, adept at fostering positive client
relationships and leading diverse teams. Experienced in technical direction, content creation, and financial management
across various industries. Known for delivering high-quality results and enhancing customer satisfaction through effective
communication and problem-solving.
Education
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2016 - 2018
Elite Professional School
advanced technician in International Trade
Experience
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2021 - 2023
Lean Partners
Financial Accountant
Financial Aspect:
• Ran the financial activities of Lean Partners, ensuring accuracy and compliance.
• Analysed financial stability and provided strategic recommendations.
• Advised on estimates for project funding, securing funding for 3 major projects.
• Managed client and stakeholder payments, maintaining a 90% on-time payment record.
• Analysed sales and financial performances, effectively planning for increased future opportunities.
• Managed all financial aspects of the business and effectively managed client’s budgets.
Project Coordinator Aspect:
• Ensured that upcoming projects were implemented successfully by gathering equipment, resources, and
information.
• Maintained budgets for each task while also organizing shareholder meetings.
• Managed project management documents such as the project plan, budget, schedule, or scope statement, as
directed by the project manager.
• Executed a variety of project management administrative tasks such as billing and bookkeeping. -
2018 - 2019
EpicSundae
Ice Cream Shop Manager
Ensured the best customer satisfaction service and monitored the financial performance of the shop.
• Recruited, trained, supervised, and appraised staff, reducing employee turnover by 50%.
• Addressed customer inquiries and complaints, maintaining a 90% customer satisfaction rate.
• Overseeing pricing and stock control, reducing waste.
• Maximized profitability and created a marketing strategy that increased sales by 30%. -
2017 - 2019
EngWell
Online English Teacher
• Prepared and delivered lessons to improve students’ reading, writing, and conversing skills.
• Developed educational content such as notes and quizzes, improving student performance by 15%.
• Assigned activities to facilitate students’ consolidation of learning material.
• Tailored teaching style in accordance with students’ needs, resulting in a 90% student satisfaction rate.
• Managed interpersonal dynamics to ensure that the class is conducive to learning.
• Tracked and reported on students’ progress, providing detailed feedback for improvement.
